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COVID POLICY

Port Douglas Airport Shuttle Refund Policy Summary

Updated August 2023

There are no longer any Public Health Directions in effect in Queensland. Passengers are encouraged to continue the same precautions they felt comfortable with when flying into Cairns.

We do recommend our private transfer service at this time for any passengers wanting enhanced social distancing. The following policy is applicable to all our services including our seat in shared shuttle service.

These procedures are updated here according to changes in circumstances affecting domestic travel.

  1. Standard cancellation fees: Adults $9 one way or $18 per return journey. Children $4.50 one way or $9 per return journey. Applicable for any cancellation over 24 hours before travel. Cancellations less than 24 hours before travel or no show at Cairns Airport no refund.

IMPORTANT NOTICE TO TRAVELLERS: As with any travel now there is a responsibility on passengers to not travel when unwell, or if becoming unwell during travel to adapt their plans or consider how they may minimise contact with other passengers or travellers while they feel unwell.

Thank you for helping us transfer your family and friends between Cairns Airport, Cairns City and around Port Douglas.

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Port Douglas Airport Shuttle Booking Form

Use this booking form for one way and return transfers from Port Douglas. .

1. Use this form for Port Douglas to Cairns seats in shared shuttle transfer.
2. Click here to see COVID SAFE Travel information Policy.
3. We go direct Port Douglas to Cairns Airport. No stops in Palm Cove.
4. Cairns CBD/ Esplanade? Yes, city service via our Cairns Domestic Airport interchange.
5. Bookings under 24 hours before travel please call between 8am to 5pm daily on 0475 457 320 to check availability.

Fields with (*) are important compulsory questions. Please review all fields in this booking form.


Port Douglas Airport Shuttle Booking Form

Use this booking form for one way and return transfers from the Cairns Airport. 

1. Please use this form for seats in shared shuttle transfer.
2. Click here to see COVID SAFE Travel information Policy.
3. We specialise in Cairns Airport – Port Douglas – Cairns Airport. We go direct door to door – no stops in Palm Cove or Cairns Northern Beaches.
4. T2 Domestic pick up: Meet your driver with your name on a sign at baggage carousel 1 beside the airport shuttle desk.
5. Bookings under 24 hours before travel must call first between 8am to 5pm daily on 0475 457 320 to check availability.

October 2021: All services are available. Please book more than 24 hours before arrival. Online bookings less than 24 hours before travel will not be processed.

Fields with (*) are important compulsory questions. Please review all fields in this booking form.